Standard Single Room
- 1 Single bed
- Air conditioning
Hotel · Vienna · Vienna (Area)
Elaya Hotel Vienna City Center, Trademark By Wyndham
A 4-star stay in the heart of Vienna's old town, a short walk from St. Stephen's Cathedral and the Hofburg.
- 2-minute walk to St. Stephen's Cathedral
- Quiet courtyard rooms with excellent soundproofing
- Full breakfast with made-to-order eggs and coffee
8.2
Great
2058 reviews
Booking.com 8.2 · 2058 reviews
About
Elaya Hotel Vienna City Center, Trademark By Wyndham
Elaya Hotel Vienna City Center operates from a prime spot on Wildpretmarkt, a side street just off St. Stephen's Square. The formal title includes 'Trademark By Wyndham', and the property is rated 8.2 from over 2,000 guest reviews. It's a practical base for first-time visitors who want to be within walking distance of the Hofburg, the Vienna Opera, and the main shopping streets without being stuck in the busiest tourist flow.
The hotel runs as a full-service 4-star: there's a concierge desk, luggage storage, same-day laundry and dry cleaning, an airport shuttle for a fee, and an EV charging station. Rooms come with air conditioning as standard in the categories listed, and several reviews highlight the quiet, well-insulated rooms – many overlooking the courtyard. The breakfast is served from 07:00 to 11:00 and guests repeatedly call out the made-to-order eggs, the variety of cold cuts and pastries, and the friendly service.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- Concierge desk
- Pets allowed
In brief
What works, what to weigh
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Strengths
5 reasons to book- Exceptional location in the old town — A 2-minute walk from St. Stephen's Cathedral, with the Hofburg, Vienna Opera, and shopping streets all reachable on foot. Guests repeatedly call it 'marvellous', 'perfect', and 'brilliant'.
- Quiet despite the central setting — Rooms facing the courtyard are peaceful, and several reviews mention excellent soundproofing. A 2-minute walk from the cathedral, yet guests report no street noise at night.
- Breakfast with made-to-order touches — Guests praise the variety of cold cuts, cheeses, pastries, and the option to order eggs and coffee made to your preference. Served from 07:00 to 11:00.
- Thoughtful service and small gestures — Luggage storage before check-in and after checkout, umbrellas in the rain, welcome drinks, and even Mozart chocolates in the room. Staff are consistently described as friendly and helpful.
- Clean, comfortable rooms with good amenities — Daily housekeeping, comfortable beds, and rooms that are either newly renovated or well kept. Many rooms come with a coffee machine, and some have balconies.
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Worth weighing
5 to weigh- Breakfast can be hit-or-miss in hot dishes — While many guests love the breakfast, one reviewer noted a lack of oatmeal and few hot dishes. If you expect a lavish spread, it may feel modest.
- Public parking is nearby, but it's not on-site — The hotel is in the pedestrian-friendly old town, so parking is off-site in a public garage. One review mentions an on-site car park, which may refer to a valet or partner garage – but it's not a standard hotel lot.
- Very limited check-in window — Check-in runs from 15:00 to 22:30. If you arrive later, you'll need to make arrangements in advance.
- Rooms can vary by floor and view — While courtyard rooms are quiet, some guests may end up facing the street. A few reviews note the room size varies, and the standard single is quite compact.
- No kettle in all rooms — While some rooms have a kettle, others only have a capsule coffee machine. If you prefer tea, check before booking.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Junior Suite
- Air conditioning
Superior Double Room
- 1 King-size bed
- Air conditioning
Deluxe Double Room
- 1 King-size bed
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- No smoking on site
- Wi-Fi
- Lift
- Safe deposit box
- Concierge desk
- Luggage storage
- Security
- Smoke detectors
- Fire extinguishers
Food & Drink
- Coffee shop
- In-room breakfast
- Packed lunches
- Special diet menus
- Welcome drink
Parking & Transport
- Parking
- Electric vehicle charging station
- Paid airport shuttle
Services & Laundry
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Fax/Photocopying
Room Comfort
- Air conditioning
- Heating
- Ironing facilities
Family & Pets
- Pets allowed
- Baby pushchair
- Children's buffet
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.2/10 from 2,058 reviews
Booking.com · 8.2 · 2058 reviews
8.2Verified guest“Rooms are a good size and come with a coffee machine. Comfortable beds and a perfect stay. Breakfast had the usual coffee and tea options. The location is marvellous – just walking distance from everything, including a shopping area and a market across the street.”
8.2Verified guest“The room was recently renovated and well appointed, with everything I needed. Breakfast was warm and substantial. Location was magnificent, and the staff were excellent.”
8.2Verified guest“We loved it. Reception was incredibly friendly, gave us tips on the city, and recommended restaurants and sights. The room was comfortable and very quiet – no noise from other rooms. Cleanliness was impeccable. They left Mozart chocolates and Nespresso coffee in the room, a nice touch. Breakfast was very complete: pastries, various breads, sausages, fruit, cereals, yoghurts, juices, nuts, pickles – more than enough to start the day. Location is excellent; you don't need transport for almost anything. The Sisi Palace is a bit far, but walkable.”
8.2Verified guest“Great central location, quirky art decor, and easy access to public transport.”
8.2Verified guest“Very convenient location, right next to St. Stephen's Square. One side faces a quiet street, the other the center. Walk to the Hofburg in 10 minutes, the Opera in 15 at a leisurely pace. Breakfast is not rich but not bad, with few hot dishes – I missed oatmeal. Room clean, daily cleaning. Bed was comfortable. My window faced the courtyard, so it was very peaceful – only the smell of fresh buns came in the morning. Soundproofing is excellent. They offer umbrellas in rainy weather. The staff is terrific, very cordial. I'd come back without hesitation and recommend it to friends.”
8.2Verified guest“Family vacation for three. Great location, clean room, with a separate area for the child and for adults. Separate bathroom with an extra sink in the toilet. The shower had multiple settings including massage, hot water with good pressure. The fridge served as a mini-bar. No kettle, but there was a capsule coffee maker with daily refills, and tea bags. We stayed on the 8th floor, room 83, with a nice view from the balcony where you can sunbathe. Breakfast from 7 to 11.”
04 — Location
Getting around Vienna
The property sits in Vienna.
Old Town Core: The hotel is a 2-minute walk from St. Stephen's Cathedral, and the Hofburg is about 10 minutes away at a relaxed pace. Shopping streets and cafes are right outside.
Sights by Foot: Vienna Opera is roughly 15 minutes away. MuseumsQuartier is a 5-minute drive, or a pleasant walk through the pedestrian zone.
Getting Around: Public transport access is easy, and the airport CAT train lands at Wien Mitte, which is a 10-minute walk from the hotel. You can also arrange a paid airport shuttle.
Wildpretmarkt 5, Vienna, Vienna (Area), 1010, Austria
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-22:30
- Check-out
- By 07:00-11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 36 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in runs from 15:00 to 22:30, and check-out from 07:00 to 11:00.
Is breakfast included?
Breakfast is served from 07:00 to 11:00. Many guests praise the variety and the made-to-order eggs and coffee. It's not mentioned in the input whether it's free or paid, so check when booking.
Is parking available?
There is public parking nearby, and one guest mentioned an on-site car park. The hotel also has an electric vehicle charging station, but it's not clear if it's for guests or public.
Are pets allowed?
Yes, pets are allowed at this hotel.
Is there air conditioning in the rooms?
Yes, the listed room types – Standard Single, Junior Suite, Superior Double, and Deluxe Double – all include air conditioning.
Does the hotel offer airport transfers?
Yes, there is a paid airport shuttle available. Alternatively, you can take the CAT train to Wien Mitte and walk about 10 minutes to the hotel.
Are there family rooms?
The room types listed don't include a specific family room, but guests with children mention staying in a room with a separate area for the child and the adults. Check with the hotel when booking.
The bottom line
Elaya Hotel Vienna City Center is a solid, well-located choice for first-time Vienna visitors who prioritise a central base without the typical old-town noise. You get comfortable, clean rooms, a breakfast that mostly pleases, and service that guests remember. If you're after a quiet, walkable stay near the cathedral and the Hofburg, it delivers. Just be aware of the limited check-in window and the fact that breakfast has its critics.
8.2The bottom line
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